Frequently Ask Question

PartRunner is an On-Demand delivery service that enables home service contractors and supply houses request deliveries for any of their orders. We specialize in the Plumbing, HVAC and Electric Industry. Our pool of independent contractors tailored to the industry allows us to transport all types of material and parts. Ultimately PartRunner's mission is to help in the logistics and supply chain efforts to allow service contractors to work more productive, reduce costs, and do more. Our vision is to tailor services catered towards a B2B market in all trades that will increase efficiency and productivity within their operations.

We enable technicians to save time and money by offering an on-demand delivery service that avoids them having to leave the jobsite and having to pick up parts themselves.

We partner up with Plumbing, HVAC, Mechanical, and Electric Supply Houses and we are a member of several Industry Associations. Via our Web Interface and Mobile PartRunner App, we connect local vehicle owners that will pick-up and drop-off any order of your choosing.

Deliveries can be done from:
1. Supply House to Jobsite
2. Office to Jobsite
3. Handle Return Items
4. Jobsite to another Jobsite
5. Other

See a list of our partnered Supply Houses here

We ONLY handle the delivery, orders for parts are still done directly with Supply houses

We have a pool of independent contractors that have their own pickup trucks, box trucks and cargo vans. PartRunner drivers are people from your local community and have knowledge in the Plumbing, HVAC and Electric Industry. They manage their own hours and will be handling the pickup and drop off of the parts being delivered.

Now it is easy and cost efficient for you to have your own personal PartRunner.

Pricing is personalized based on the details of the delivery. The cost varies on 3 factors:
1. Size of the order being delivered
2. Distance between pickup and drop off and the
3. Time frame you want the delivery on. On-Demand or Scheduled.

Most deliveries fall in a range of $18-$70

*Delivery Packages are available to buy set prices for a fixed amount of money. Click here to see our available packages

*We will always let you know before placing the delivery, how much is the total cost of delivery

*Note our time windows of delivery does not include compilation time

We are a curbside service. Our drivers pick up the items wherever they are (Supply House, Office, Jobsite) and deliver at the entrance of your drop off location. We do NOT place items inside residential or commercial areas.

All payment are done via credit card through the app or directly via our Partnered Supply houses. When you sign up you will have an option to include credit cards to be added on file (Visa, Mastercard, American Express)

If delivery is placed directly by calling our partnered Supply Houses, you will be charged the delivery included in the invoice of your order at that Supply House.

No cash is needed!

* We use Stripe one of the most secure payment gateway for all transactions.

If you have already requested a delivery and cancel your delivery before our driver picks up the items, then you'll get a small cancellation fee (0% to 10% of total delivery cost). In the case that the items have already been picked up at the Supply House a 50% cancellation fee (from your total delivery cost) is applied.

Ex 1: If your order costs $100 and you cancel before PartRunner has assigned a driver then we give 100% refund. And Also any cancellation in first 5 minutes too gives you 100% refund
Ex 2: If your order costs $100 and you cancel before your PartRunner picks up the ordered items then a $10 cancellation fee is applied.
Ex 3: If your order costs $100 and you cancel after your PartRunner picks up the ordered items then a $50 cancellation fee is applied.

You and the driver will be able to communicate via phone or SMS, through the PartRunner app and/or website.

You can place deliveries through the Web or Mobile application in a 25 mile radius from Downtown Boston. Any deliveries that are placed at a distance greater than 2 5miles, have to be placed by calling our number (831) 704-1519

We deliver all sorts of parts. From small fittings, valves, toilets, condensers, vents, to 10 ft rigid pipe and 80lb Water Heaters.

Our maximum TOTAL weight of the delivery is of 150lbs. Any order that weighs more than this has to be placed by calling our number (831) 704-1519

Deliveries that have are above 25 miles from downtown boston or greater than 150 lbs can be placed by calling our number (831) 704-1519. We will manually quote you a price for these type of deliveries. As we grow our service, our total weight capacity and distance will expand as well.

Yes, PartRunner will deliver within the time frame in which you placed your delivery (with a 15 minute buffer time for compiling the order).

On-Demand deliveries are assigned to a driver within 10-15 minutes after placing the delivery. Scheduled deliveries get assigned an hour before the selected time.

In the unlikely situation of an accident or extreme weather conditions the order may be delayed. You will be notified immediately if your order is affected.

If a scenario like this happens you can contact our support line at (617) 936-7080. We take this very seriously and will do our best to get the parts delivered to you promptly. For the unlikely reason that the wrong items are delivered, call our support line and we will coordinate with the Supply House to get the right items delivered to you.

* For the wrong items, you will have to handle the return yourself directly with the Supply House at a later moment. All parts need to be left on site do to delivery constraints.

If a scenario like this happens you can contact our support line at (617) 936-7080. We take this very seriously and will do our best to get the parts delivered to you promptly. For the unlikely reason that the delivery cannot be completed, the Order will be returned to the Supply House and you will be reimbursed.

We deliver On-Demand 24 Monday-Friday

Schedule Deliveries are any day of the week 7:00am-5:00pm

The wallet is where any type of credit is stored for the company. This credit can be used for any future delivery you may have. Any type of reimbursement is added to this credit that can be used at anytime.

Within the application you will see at tab that says “Invite Customers”. Anybody from the Supply House account can invite customers to use PartRunner. Customers are invited by adding their telephone or email.

For every 10 people you refer that sign-up with us, you will get $10. For any referred person that signs up through you and uses our service you get a $20.

50% of the money earned through referrals will go to the individual that referred them via an electronic Gift Card, 50% will go towards the Wallet of the Company (that can be used for future deliveries.)

*For more information about how our referral program works, please contact our customer support center at admin@getpartrunner.com or (617) 936-7080.

PartRunner is an On-Demand delivery service that enables home service contractors and supply houses request deliveries for any of their orders. We specialize in the Plumbing, HVAC and Electric Industry. Our pool of independent contractors tailored to the industry allows us to transport all types of material and parts. Ultimately PartRunner's mission is to help in the logistics and supply chain efforts to allow service contractors to work more productive, reduce costs, and do more. Our vision is to tailor services catered towards a B2B market in all trades that will increase efficiency and productivity within their operations.

We enable technicians to save time and money by offering an on-demand delivery service that avoids them having to leave the jobsite and having to pick up parts themselves.

We partner up with Plumbing, HVAC, Mechanical, and Electric Supply Houses and we are a member of several Industry Associations. Via our Web Interface and Mobile PartRunner App, we connect local vehicle owners that will pick-up and drop-off any order of your choosing.

Deliveries can be done from:
1. Supply House to Jobsite
2. Office to Jobsite
3. Handle Return Items
4. Jobsite to another Jobsite
5. Other

See a list of our partnered Supply Houses here

We ONLY handle the delivery, orders for parts are still done directly with Supply houses

No, we ONLY handle the delivery, orders for parts are still done by you directly with Supply Houses

We have a pool of independent drivers that have their own pickup trucks, box trucks and cargo vans. PartRunner drivers are people from your local community and have knowledge in the Plumbing, HVAC and Electric Industry. They manage their own hours and will be handling the pickup and drop off of the parts being delivered.

Now it is easy and cost efficient for you to have your own personal PartRunner.

Pricing is personalized based on the details of the delivery. The cost varies on 3 factors:
1. Size of the order being delivered
2. Distance between pickup and drop off and the
3. Time frame you want the delivery on. On-Demand or Scheduled.

Most deliveries fall in a range of $18-$70

*Delivery Packages are available to buy set prices for a fixed amount of money. Click here to see our available packages

*We will always let you know before placing the delivery, how much is the total cost of delivery

*Note our time windows of delivery does not include compilation time

We are a curbside service. Our drivers pick up the items wherever they are (Supply House, Office, Jobsite) and deliver at the entrance of your drop off location. We do NOT place items inside residential or commercial areas.

All payment are done via credit card through the app or directly via our Partnered Supply houses. When you sign up you will have an option to include credit cards to be added on file (Visa, Mastercard, American Express)

If delivery is placed directly by calling our partnered Supply Houses, you will be charged the delivery included in the invoice of your order at that Supply House.

No cash is needed!

* We use Stripe one of the most secure payment gateway for all transactions.

If you have already requested a delivery and cancel your delivery before our driver picks up the items, then you'll get a small cancellation fee (0% to 10% of total delivery cost). In the case that the items have already been picked up at the Supply House a 50% cancellation fee (from your total delivery cost) is applied.

Ex 1: If your order costs $100 and you cancel before PartRunner has assigned a driver then we give 100% refund. And Also any cancellation in first 5 minutes too gives you 100% refund
Ex 2: If your order costs $100 and you cancel before your PartRunner picks up the ordered items then a $10 cancellation fee is applied.
Ex 3: If your order costs $100 and you cancel after your PartRunner picks up the ordered items then a $50 cancellation fee is applied.

You and the driver will be able to communicate via phone or SMS, through the PartRunner app and/or website.

You can place deliveries through the Web or Mobile application in a 25 mile radius from Downtown Boston. Any deliveries that are placed at a distance greater than 2 5miles, have to be placed by calling our number (831) 704-1519

We deliver all sorts of parts. From small fittings, valves, toilets, condensers, vents, to 10 ft rigid pipe and 80lb Water Heaters.

Our maximum TOTAL weight of the delivery is of 150lbs. Any order that weighs more than this has to be placed by calling our number (831) 704-1519

Deliveries that have are above 25 miles from downtown boston or greater than 150 lbs can be placed by calling our number (831) 704-1519. We will manually quote you a price for these type of deliveries. As we grow our service, our total weight capacity and distance will expand as well.

Yes, PartRunner will deliver within the time frame in which you placed your delivery (with a 15 minute buffer time for compiling the order).

On-Demand deliveries are assigned to a driver within 10-15 minutes after placing the delivery. Scheduled deliveries get assigned an hour before the selected time.

In the unlikely situation of an accident or extreme weather conditions the order may be delayed. You will be notified immediately if your order is affected.

PartRunner does not handle any type of return. We are responsible and liable 100% of the parts being delivered from pick up location to drop-off. Once our drivers complete delivery and the customer signs off on the parts, we are no longer liable for the parts in the order. Customers handle return items, wrong items, or shortages directly with the Supply House the items were picked up from.

If a scenario like this happens you can contact our support line at (617) 936-7080. We take this very seriously and will do our best to get the parts delivered to you promptly. For the unlikely reason that the wrong items are delivered, call our support line and we will coordinate with the Supply House to get the right items delivered to you.

* For the wrong items, you will have to handle the return yourself directly with the Supply House at a later moment. All parts need to be left on site do to delivery constraints.

If a scenario like this happens you can contact our support line at (617) 936-7080. We take this very seriously and will do our best to get the parts delivered to you promptly. For the unlikely reason that the delivery cannot be completed, the Order will be returned to the Supply House and you will be reimbursed.

We deliver On-Demand 24/7 Monday through Friday. Scheduled deliveries are 8 a.m. -5 p.m.

The wallet is where any type of credit is stored for the company. This credit can be used for any future delivery you may have. Any type of reimbursement is added to this credit that can be used at anytime.

All customers will have a referral page on their account- you can refer PartRunner to another person by adding their name and telephone number.

For every 10 people you refer that sign-up with us, you will get $10. For any referred person that signs up through you and uses our service you get a $20.

50% of the money earned through referrals will go to the individual that referred them via an electronic Gift Card, 50% will go towards the Wallet of the Company (that can be used for future deliveries.)

*For more information about how our referral program works, please contact our customer support center at admin@getpartrunner.com or (617) 936-7080.

PartRunner is an On-Demand delivery service that enables home service contractors and supply houses request deliveries for any of their orders. We specialize in the Plumbing, HVAC and Electric Industry. Our pool of independent contractors tailored to the industry allows us to transport all types of material and parts. Ultimately PartRunner's mission is to help in the logistics and supply chain efforts to allow service contractors to work more productive, reduce costs, and do more. Our vision is to tailor services catered towards a B2B market in all trades that will increase efficiency and productivity within their operations.

We enable technicians to save time and money by offering an on-demand delivery service that avoids them having to leave the jobsite and having to pick up parts themselves.

We partner up with Plumbing, HVAC, Mechanical, and Electric Supply Houses and we are a member of several Industry Associations. Via our Web Interface and Mobile PartRunner App, we connect local vehicle owners that will pick-up and drop-off any order of your choosing.

Deliveries can be done from:
1. Supply House to Jobsite
2. Office to Jobsite
3. Handle Return Items
4. Jobsite to another Jobsite
5. Other

It’s easy! What you need to do is:

1. Start your application online
2. Submit required documentation (license, registration, etc.)
3. Pass Background Check
4. Review our tutorial of PartRunner’s best practices

Get Started doing deliveries!

If you have any questions, you can contact our team at admin@getpartrunner.com or call (617) 936-7080

Drivers are the face of PartRunner. You will be picking up orders at different supply houses, offices or job sites and delivering in the Greater Boston area. Our app will guide you through the delivery to ensure this is a smooth process. You will communicate with customers/supply houses on an as need basis. As a representative of PartRunner, you are responsible for being on time for your deliveries and maintaining a professional attitude while on the road

PartRunner delivers items of all sizes from Supply houses (wholesale distributors of Plumbing, HVAC and Electric Parts). These include but are not limited to: 10ft pipes, valves, vents, water heaters, toilets, elbows, fittings, electric parts, ducts, A.C units, etc.

Absolutely! As an independent contractor, you will be able to select your time availability and have control over your schedule.

All you have to do is select the time brackets during the day that you are available to do deliveries. (Please note: any changes to your schedule must be made up until 7:00pm the day before).

We deliver on-demand 24/7 Monday through Friday. Scheduled deliveries are 7 a.m. to 5 p.m. everyday.

1. Valid driver’s license
2. 1+ year(s) driving experience
3. SUV/Truck/Cargo Van/Box Truck (2-16ft Clearance)
4. Smartphone with data plan (Android or Iphone)
5. Can carry items up to 60lbs Example: (10ft Pipe, 50 Gallon Water Heater, Fittings, Valves, Vents, etc)
6. Great Customer Service and Organization Skills

The PartRunner app will automatically notify you when there is a new delivery. Make sure you’re available and set as active so that you get notified about trip details. Contact our driver support team for further guidance at admin@getpartrunner.com or call (617) 936-7080

Deliveries are generally made within a 15mile radius from the given pickup location. As we are a new service, we deliver within an 25 mile radius from the center of Boston.

You can keep track of your pay and bonuses on the Earnings section of the PartRunner app. We process payments on Friday after working hours via direct deposit to the bank account you provided during sign-up.

Drivers are paid with the following breakdown (depending on which vehicle you drive):
1. Base Compensation*
2. Distance Traveled and,
3. Commission on Order Size being delivered

For a breakdown of compensation or further questions you can refer to your Independent Contractor Agreement or contact our driver support team. Email us at admin@getpartrunner.com

You can track your pay through the Earnings section of the PartRunner app. We process payments on Friday after working hours via direct deposit to the bank account you provide during sign-up.

Within the app you will be able to refer other people to drive with us. If any person you refer signs up and becomes a driver, you will receive an extra $15 added to your paycheck!

Foldable Dolly

Phone Charger

Full Tank of Gas

For Open Vehciles - Platic Wrap

Gloves

Bungee Cords

Ratchet Strap

As an independent contractor, you are responsible for having the automobile insurance coverage as required by the state you are working in. For more details about insurance requirements, please view the Independent Contractor Agreement or email us at admin@getpartrunner.com.

As an independent contractor, you will file taxes according to the self employment guidelines. We will send you a 1099 form that you will use to report the income earned as a partner driver for PartRunner. Please contact your tax advisor for more specific questions.

Last revised and effective as of: April 19, 2018

This Privacy Policy relates to information collected onpne by Partrunner Deliveries, Inc. (“Partrunner” "we" or “us” or “our”) through your use of the Partrunner website at http://getpartrunner.com and any subdomains (the “Site”) and the services, features, and information available on the Site and/or any mobile applications we may offer, through which Partrunner connects home service technicians with independent, third-party parts delivery personnel (“delivery Contractors”) for the purpose of providing an on-demand parts delivery service for home service technicians (together with the Site, along with associated and successor websites, applications, features, information, and services, or any part thereof, the “Service”). As used herein:
A. “Customer” means any home service technician who uses the Service;
B. “Delivery Contractor” has the meaning ascribed to such term above;
C. “Property Owner” means the cpent of any Customer.

If you are a Customer, this Privacy Policy is incorporated into, a part of, and governed by the Partrunner Terms of Use. If you are a delivery Contractor, this Privacy Policy is incorporated into, a part of, and governed by the Independent Contractor Agreement, between you and Partrunner. As used herein, “you” and “your” mean a user of the Service, whether a Customer or delivery Contractor, and in addition, when the user of the Service is using the Service on behalf of a corporation, limited pabipty company or other legal entity, the terms “you” and “your” refer to such entity and its affiliates.

You should carefully read this Privacy Policy. By using the Service, you are signifying your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the Service. Each Customer acknowledges that he, she or it has taken all steps required under applicable law to permit the sharing of any information relating to any Property Owner, including making all necessary disclosure and obtained any necessary consent, including from such Property Owner.

As used in this Privacy Policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handpng information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.

WHAT INFORMATION ABOUT ME IS COLLECTED?

Depending on your use of the Service, we may collect two types of information: personally identifiable information and non-personally identifiable information.

Personally Identifiable Information

Personally identifiable information is information that identifies you or can be used to identify or contact you. Such information may include your name, address, e-mail address, telephone number, and billing information.

Non-Personally Identifiable Information

Non-personally identifiable information is information, any single item of which, by itself, cannot be used to identify or contact you, including demographic information (such as age, profession, gender, current location, zip code, birth date, or year of birth), employer, IP addresses, browser types, unique device identifiers, device types, requested URL, referring URL, browser language, the pages you view, the date and time of your visit, domain names, and statistical data involving the use of the Service. Certain non-personally identifiable information may be considered a part of your personally identifiable information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. However, the same pieces of information are considered non-personally identifiable information when they are taken alone or combined only with other non-personally identifiable information (for example, your viewing preferences).

WHERE AND WHEN IS INFORMATION COLLECTED (INCLUDING THROUGH THE USE OF COOKIES AND ACTION TAGS)?

We will collect personally identifiable information that you submit to us. We may also receive personally identifiable information about you from third parties providing credit and debit card authorization and fraud screening services as part of your use of the Service.

Registering to Use the Service and in the Course of Using the Service

You may be required to establish an account in order to take advantage of certain features of the Service. If so, if you wish to establish an account you will be required to provide us with information (including personally identifiable information and non-personally identifiable information) such as name, postal address, e-mail address, birth date and billing information. We may also receive personally identifiable information about you from third parties providing credit and debit card authorization and fraud screening services as part of the registration process. In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an e-mail with questions or comments. Also, we will have access to any personally identifiable information that you choose to share through the Service

Cookies and Action Tags

We may collect non-personally identifiable information passively using “cookies” and “action tags.”

“Cookies” are small text files that can be placed on your computer or mobile device in order to identify your Web browser and the activities of your computer on the Service and other websites. Cookies can be used to personapze your experience on the Service (such as dynamically generating content on webpages specifically designed for you), to assist you in using the Service (such as saving time by not having to reenter your name each time you use the Service), to allow us to statistically monitor how you are using the Service to help us improve our offerings, and to target certain advertisements to your browser which may be of interest to you or to determine the popularity of certain content.

In addition to cookies that we may place on your computer or mobile device, cookies might also be placed on your computer or mobile device by third parties that we use to display or serve advertisements or to collect non-personally identifiable information in order to provide advertising-related services. In the course of serving advertisements, such third-party advertisers could place or recognize unique cookies on your browser. Additionally, cookies might also be placed on your computer or mobile device by third parties that we use to provide analytics-related services. In the course of providing such services, such third-party analytics providers could place or recognize unique cookies on your browser.

For the avoidance of doubt, this Service uses third-party service platforms (including to help analyze how users use the Service). These third-party service platforms may place cookies on your computer or mobile device. If you would pke to disable "third party" cookies, you may be able to turn them off by going to the third party's website.
Here is a link to the main third-party platform we use: https://www.google.com/policy/privacy/
You do not have to accept cookies to use the Service. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the "Help" section of the toolbar. However, if you reject cookies, certain features or resources of the Service may not work properly or at all and you may experience some loss of convenience.

"Action tags," also known as web beacons or gif tags, are a web technology used to help track website usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of the Service, including advertisements, or e-mail sent on our behalf, may contain action tags.

By using cookies and action tags together, we are able to gain valuable information to improve the Service and measure the effectiveness of our advertising and marketing campaigns.

Finally, you should be aware that advertisers and other third parties may use their own cookies or action tags when you click on their advertisement or a link to their websites or services on or from the Service. This Privacy Policy does not govern the use of cookies or action tags or the use of your information by such third-party websites or services or providers of third-party advertising.

Log Files

We also collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Service. This information may be used to analyze trends, to administer the Service, to monitor the use of the Service, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes such as personapzing your experience on the Service and evaluating the Service in general

DOES PARTRUNNER COLLECT INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE?

We are committed to protecting the privacy of children. The Service is not designed for or directed to children under the age of 13. We do not collect personally identifiable information from any person we actually know is under the age of 13. In fact, as currently operated persons under the age of majority in the jurisdictions in which such persons are located may not use the Service. By providing information to Partrunner, you represent that you are at least the age of majority in the jurisdiction in which you are located.

WHAT DOES PARTRUNNER DO WITH THE INFORMATION IT COLLECTS?

In general, we use the information collected to provide the Service to you and process your transactions, to help us understand who uses the Service, for internal operations such as operating and improving the Service, to contact you for customer service and billing purposes, to facilitate the delivery of advertising, and, if you “opt in”, so that we and third parties can contact you about products and services that may be of interest to you.

We may use your information to send you a welcoming e-mail that may confirm your user name and password. If you opt in, we and third parties may send you electronic newsletters, contact you about the Service, products, services, information and news that may be of interest to you, and provide you with targeted feedback. If you no longer desire to receive these communications, we will provide you with the option to change your preferences. If you identify yourself to us by sending us an e-mail with questions or comments, we may use your information (including personally identifiable information) to respond to your questions or comments, and we may file your questions or comments (with your information) for future reference. We may also use the information collected to send announcements and updates regarding the Service or, if applicable, about your billing account status. You will not be able to unsubscribe from these Service announcements and updates as they contain important information relevant to your use of the Service.

We may also use the information gathered to perform statistical analysis of user behavior or to evaluate and improve the Service. We may link some of this information to personally identifiable information for internal purposes or to improve your experience with the Service.

WHEN DOES PARTRUNNER DISCLOSE INFORMATION TO THIRD PARTIES?

We generally disclose information we gather from you through the Service to the following types of third parties and as otherwise set forth in this Privacy Policy or our Terms of Use or as specifically authorized by you.

delivery Contractors

Each Customer hereby acknowledges and agrees that such Customer’s name and the address of the Property Owner will be disclosed to the delivery Contractor assigned to make the on-site delivery in the provision of the Service to such Customer. Each Customer acknowledges that he, she or it has taken all steps required under applicable law to permit the sharing of any information relating to any Property Owner, including making all necessary disclosure and obtained any necessary consent, including from such Property Owner

Customers

Each delivery Contractor hereby acknowledges and agrees that such delivery Contractor’s name and location information will be disclosed to the Customer to whom such delivery Contractor is assigned to make the on-site delivery in the provision of the Service to such Customer

Laws and Legal Rights

We may disclose your information (including personally identifiable information) if we bepeve in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other vapd legal process. We may disclose personally identifiable information in special circumstances when we have reason to bepeve that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating Terms of Use, to detect fraud, for assistance with a deliquent account, or to protect the safety and/or security of our users, the Service or the general public

Third Parties Generally?

We may provide to third parties non-personally identifiable information, including where such information is combined with similar information of other users of the Service. For example, we might inform third parties regarding the number of unique users who use the Service, the demographic breakdown of our users of the Service, or the products and/or services purchased using the Service and the vendors of such products and services. If you opt in, we may also provide to third parties personally identifiable information. For example, we might share our users’ responses to questionnaires and e-mail addresses with third parties in order for third parties to contact users about products and services that may be of interest. In addition to the above, when users use our Service, third parties (including without pmitation third-party advertisers and commercial partners) may directly collect personally identifiable and non-personally identifiable information about our users’ onpne activities over time and across different websites. The third parties to which we may provide or who may independently directly collect personally identifiable and non-personally identifiable information may include potential or actual advertisers, providers of advertising products or services (including vendors and website tracking services), merchants, affiliates and other actual or potential commercial partners, sponsors, licensees, researchers and other similar parties.

Outside Contractors

We may employ independent contractors, vendors and supppers (collectively, "Outside Contractors") to provide specific services and products related to the Service, such as hosting and maintaining the Service, providing credit card processing and fraud screening, and developing applications for the Service. In the course of providing products or services to us, these Outside Contractors may have access to information collected through the Service, including your personally identifiable information. We require that these Outside Contractors agree to (1) protect the privacy of your personally identifiable information consistent with this Privacy Policy, and (2) not use or disclose your personally identifiable information for any purpose other than providing us with the products or services for which we contracted or as required by law

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of [name of company] or any of its Corporate affiliates (as defined below), or that portion of [name of company] or any of its Corporate affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy

Affiliates

We may disclose information (including personally identifiable information) about you to our Corporate affiliates. For purposes of this Privacy Policy: "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with [name of company], whether by ownership or otherwise; and “control” means possessing, directly or indirectly, the power to direct or cause the direction of the management, policy or operations of an entity, whether through ownership of fifty percent (50%) or more of the voting securities, by contract or otherwise. Any information relating to you that we provide to our Corporate affiliates will be treated by those Corporate affiliates in accordance with the terms of this Privacy Policy.

DOES THIS PRIVACY POLICY APPLY WHEN I LINK TO OTHER WEBSITES OR SERVICES?

We generally disclose information we gather from you through the Service to the following types of third parties and as otherwise set forth in this Privacy Policy or our Terms of Use or as specifically authorized by you.

IS THE INFORMATION COLLECTED THROUGH THE SERVICE SECURE?

We want your information (including personally identifiable information) to remain secure. We strive to provide transmission of your information from your computer or mobile device to our servers through techniques that are consistent with industry standards and to employ administrative, physical, and electronic measures designed to protect your information from unauthorized access

Notwithstanding the above, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security or privacy of any information you transmit to us, and you do so at your own risk

COULD MY INFORMATION BE TRANSFERRED TO OTHER COUNTRIES?

Personally identifiable information collected on the Service may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and the Service may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. By using the Service and submitting such information on it, you voluntarily consent to the trans-border transfer and hosting of such information. If you are a user accessing the Service from a jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from those of the United States, please be advised that all aspects of the Service are governed by the internal laws of the United States and the Commonwealth of Massachusetts, USA, regardless of your location.

WHAT CHOICES DO I HAVE REGARDING THE COLLECTION, DISCLOSURE AND DISTRIBUTION OF PERSONALLY IDENTIFIABLE INFORMATION?

We generally use personally identifiable information as described in this Privacy Policy or our Terms of Use or as authorized by you or as otherwise disclosed at the time we request such information from you. You generally must "opt in" and give us permission to use your personally identifiable information for any other purpose. You may also change your preference and "opt out" of receiving certain marketing communications from us by following the directions provided in association with the communication or such other directions we may provide or by contacting privacy@getpartrunner.com

DO NOT TRACK

The term “Do Not Track” refers to a HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to Do Not Track requests

CAN I UPDATE OR CORRECT MY PERSONALLY IDENTIFIABLE INFORMATION?

You have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by contacting privacy@getpartrunner.com or following other directions we may provide. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your personally identifiable information may exist in a non-erasable form that will be difficult or impossible for us to locate. After receiving your request, we will use commercially reasonable efforts to update, correct, change, or delete, as appropriate, all personally identifiable information stored in databases we actively use and other readily searchable media as appropriate, as soon as and to the extent reasonably practicable.

HOW WILL I KNOW IF THERE ARE ANY CHANGES TO THIS PRIVACY Policy?

We may revise this Privacy Policy from time to time. We will not make changes that result in significant additional uses or disclosures of your personally identifiable information without allowing you to “opt in” to such changes. We may also make non-significant changes to this Privacy Policy that generally will not significantly affect our use of your personally identifiable information, for which your opt-in is not required. We encourage you to check this page periodically for any changes. If any non-significant changes to this Privacy Policy are unacceptable to you, you must immediately contact us and, until the issue is resolved, stop using the Service. Your continued use of the Service following the posting of non-significant changes to this Privacy Policy constitutes your acceptance of those changes.

WHO DO I CONTACT IF I HAVE ANY PRIVACY QUESTIONS?

If you have any questions or comments about this Privacy Policy or feel that we are not abiding by the terms of this Privacy Policy, please contact our Privacy Agent in any of the following ways:
By e-mail: privacy@getpartrunner.com
By postal mail or courier:
Attn: Privacy Agent
Partrunner Depveries, Inc
1510 Tremont st. Apt. 2 Boston, MA 02120

BY USING THE SERVICE [OR PERMITTING YOUR CHILD TO USE THE SERVICE], YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU SHOULD NOT USE THE SERVICE [OR PERMIT YOUR CHILD TO USE THE SERVICE]. CONTINUED USE OF THE SERVICE, FOLLOWING THE POSTING OF CHANGES TO THIS PRIVACY POLICY THAT DO NOT SIGNIFICANTLY AFFECT THE USE OR DISCLOSURE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION, MEANS THAT YOU ACCEPT THOSE CHANGES.



Last revised and effective as of: April 19, 2018

THESE TERMS OF USE CREATE A LEGAL AGREEMENT (THIS “AGREEMENT”) BETWEEN PARTRUNNER DELIVERIES, INC. (“PARTRUNNER” OR “WE” OR “US” OR “OUR”) AND THE HOME SERVICE TECHNICIAN USER OF THE SERVICE ENTERING INTO THIS AGREEMENT (“YOU” OR “YOUR”) YOU SHOULD CAREFULLY READ THIS AGREEMENT. THIS AGREEMENT GOVERNS YOUR USE OF THE WEBSITE http://getpartrunner.com/ AND ANY SUBDOMAINS (THE “SITE”) AND THE SERVICES, FEATURES, AND INFORMATION AVAILABLE ON THE SITE AND/OR ANY MOBILE APPLICATIONS WE MAY OFFER, THROUGH WHICH PARTRUNNER CONNECTS HOME SERVICE TECHNICIANS WITH INDEPENDENT, THIRD-PARTY PARTS DELIVERY PERSONNEL (“DELIVERY CONTRACTORS”) FOR THE PURPOSE OF PROVIDING AN ON-DEMAND PARTS DELIVERY SERVICE FOR HOME SERVICE TECHNICIANS (TOGETHER WITH THE SITE, ALONG WITH ASSOCIATED AND SUCCESSOR WEBSITES, APPLICATIONS, FEATURES, INFORMATION, AND SERVICES, OR ANY PART THEREOF, THE “SERVICE”). BY USING OR ACCESSING THE SERVICE, OR BY REGISTERING ANOTHER PERSON TO USE THE SERVICE, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, OR YOU ARE BELOW THE AGE OF MAJORITY IN THE JURISDICTION IN WHICH YOU ARE LOCATED, YOU ARE NOT PERMITTED TO USE THE SERVICE. PARTRUNNER IS NOT LIABLE FOR THE USE OF THIS SERVICE BY, OR FOR ANY CONTENT OR ADVERTISEMENTS VIEWED BY, MINOR CHILDREN IN VIOLATION OF THIS AGREEMENT.

1. Changes to this Agreement: Except with respect to Section 16.4 (Mandatory Arbitration), Partrunner reserves the right, in its sole discretion, to change, modify, add to, supplement or delete any terms and conditions of this Agreement at any time; provided, however, that Partrunner will use reasonable efforts to provide you with notification of any material changes (as determined in Partrunner’s sole discretion) by email, postal mail, website posting, pop-up screen, in-app banner notice, or in-Service notice. You should visit this page whenever you use the Service to review this Agreement and learn if any terms have changed. If any future changes to this Agreement are unacceptable to you or cause you to no longer be in compliance with this Agreement, you must immediately stop using the Service. Your continued use of the Service following any revision to this Agreement constitutes your complete acceptance of any and all such changes.

2. No Endorsement: All texts, images, articles, photographs, illustrations, audio, graphics, graphs, video clips, products, reviews, services, opinions and other materials available through the Service (including without limitation material on the Service’s Public Areas (as defined below) and material created via the Service (the “Content”) are provided for informational and transactional purposes only. Any Content provided to you by Partrunner as a result of your participation in the Service is being provided to you solely for your informational benefit. In creating the Content, Partrunner relies on third-party sources that Partrunner has not vetted. Your reliance on the Service or the Content is at your own risk. Partrunner does not endorse or warranty any product, service, opinion, or other information or any of the Content that may be referenced on or through the Service.

3. Access to the Service; Use of the Service.

3.1. Subject to your acceptance of and compliance with this Agreement, Partrunner grants to you a non-exclusive, non-transferable, revocable, limited license to use the Service and associated Content for your personal use. You agree not to use the Service for any other purpose, or to download, save, copy or distribute the Content that is not owned by or contributed by you except strictly in connection with your proper use of the Service or as specifically allowed in this Agreement.

3.2. Partrunner may change, modify, suspend, or discontinue in its entirety or any aspect of the Service at any time. Partrunner may also impose limits on certain features or restrict or prohibit your access to parts or all of the Service at any time, all without notice or liability

3.3. You expressly agree that the Content may be viewed and accessed only by end users and not by any other website or web publisher.

3.4. Your use of the Service is conditioned upon your compliance with this Agreement and any use of the Service in violation of this Agreement will be regarded as may constitute infringement of Partrunner’s copyrights in and to the Service and Content (as applicable). Partrunner reserves the right to terminate your access to the Service without notice if you violate this Agreement or for any reason at Partrunner’s discretion.

3.5. Through the Service, you can submit a request (a "Request") for a Delivery Contractor to pick up the item you specify (each, an "Item") for on-site delivery to you (a “Delivery”). You will receive a price quote in the Service for the cost of the Item and the Delivery fee that will apply to completing your Request (collectively, the "Fee"). Once you submit the payment information for the Request, your Request will be sent out to our network of Delivery Contractors. You will receive a notification through the Service when a Delivery Contractor has accepted your Request, and you will be able to communicate with that Delivery Contractor through the Service to confirm and coordinate certain logistics involved with completing your Request. As a provider of interactive services, Partrunner is not liable for the content of any Requests. Although we have no obligation to screen, edit or monitor Requests, we reserve the right, and have the discretion, to screen, edit or remove any Requests at any time, for any reason and without notice.

3.6. You are responsible for paying the applicable Fee for any completed Delivery. You agree to make all payments to the Delivery Contractor through the Service and will not pay any Delivery Contractor in cash or means other than directly through the Service. If you cancel a Request within 5 minutes of the submission of such Request, you will not be charged the Fee with respect to the Item subject to the Request. If you cancel a Request after the order has been picked up (no set amount of time) of the submission of such Request, you will be responsible for paying the Fee with respect to the Item subject to the Request in full.

3.7. The Service is merely a neutral means of connecting you with Delivery Contractors. We do not represent or warrant that any Delivery Contractor will meet your expectations or instructions in performing any Delivery. Any dispute that you may have regarding the performance of any Delivery, including any dispute related to the time, place, and manner of doing so, is between you and the applicable Delivery Contractor. Partrunner is not responsible for the replacement or repair of any of any Item that may be damaged by a Delivery Contractor while performing the any Delivery. You acknowledge that Delivery Contractors are independent contractors of Partrunner and are not employees of Partrunner.

4. Ownership of Intellectual Property.

4.1. Unless otherwise specified in writing, all Content and other materials that are part of the Service are owned, controlled, or licensed by Partrunner and its licensors and are protected by law from unauthorized use. The entire Contents of the Service are copyrighted under the U.S. copyright laws and/or similar laws of other jurisdictions. Partrunner, and the Partrunner logos, are trademarks of Partrunner and may not be used without the express written permission of Partrunner.

4.2. You do not acquire any ownership rights by using the Service, or by copying or downloading material from the Service.

4.3. You agree not to copy, redistribute, publish or otherwise exploit Content, except as expressly permitted herein, without the express prior written permission of Partrunner.

4.4. You hereby grant to Partrunner a limited, non-exclusive, worldwide, perpetual, irrevocable, royal-free, sub-licensable (through multiple tiers), and transferable right and license to use all comments, reviews, endorsements, feedback, blog or forum statements, suggestions, ideas, emails, and other submissions disclosed or submitted to Partrunner in connection with your use of the Service (collectively, “Submissions”) in any manner Partrunner may desire, including, but not limited to, to make, have made, use, sell, offer to sell, import, reproduce, modify, create derivative versions of, distribute, publicly display and publicly perform such Submissions, in any and all forms and media now known or hereafter devised, without compensation to you and without identifying you as the creator.. You agree that the provisions in this Section 4 will survive any termination of your account(s), the Service, or this Agreement.

4.5. "Your Information" is defined as any information or content you provide to Partrunner or other users, or to which you provide Partrunner or other users access, in the registration or transaction process (including without limitation your name, photograph); in any Public Areas (as defined below), as well as your user profile and in-Service messages (including those between users); or through any e-mail or other feature of the Service.

4.6. You hereby grant to Partrunner a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers), and transferable right, license, and permission, in all forms and media, now known or hereafter devised, to exercise all rights you have in Your Information (including without limitation to use, adapt, reproduce, distribute, edit, exhibit, publicly display, publicly perform, and publish your name and photograph) in connection with providing the Service.

4.7. You hereby waive any right you may have to inspect or approve the materials that may be used in connection with your name and/or photograph, or the uses made of Your Information in connection with providing the Service. You hereby waive and release any claims you may have against Partrunner for any damages, costs or liabilities you incur from Partrunner use of Your Information, including but not limited to damages caused by any distortion, alteration, optical illusion or composite use, whether intentional or otherwise, that may occur in making, processing, duplicating, distributing or displaying Your Information.

4.8. You agree to include, and to not remove or alter, Partrunner’s trademark, copyright or other proprietary rights notices, as provided by Partrunner on or in connection with the Service, when using or sharing content, or otherwise using the Service, and you agree to comply with usage guidelines that may be provided by Partrunner from time to time. You agree that all goodwill that arises in connection with your use of Partrunner trademarks inures exclusively to Partrunner, and you agree not to challenge Partrunner’s ownership or control of any Partrunner trademarks, nor use or adopt any trademarks that might be confusingly similar to such Partrunner trademarks.

4.9. You agree to use any geographic location data of Delivery Contractors (“Location Data”) received through the Service solely in order to receive the Service. You agree not to share Location Data with, or disclose Location Data to, any third party.

5. Terms for App Store Apps

5.1. If you accessed or downloaded the App from the Apple Store, you agree to use the App only: (1) on an Apple-branded product or device that runs iOS (Apple’s proprietary operating system software); and (2) as permitted by the “Usage Rules” set forth in the Apple Store Terms of Service as of the effective date of this Agreement. If You accessed or downloaded the App from any app store or distribution platform (like the Apple Store, Google Play or the Amazon Appstore) (each, an “App Provider”), then you acknowledge and agree that:

5.2. This Agreement is between you and Partrunner, and not with App Provider, and that, as between Partrunner and the App Provider, Partrunner is solely responsible for the App.

5.3. The App Provider has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

5.4. In the event of any failure of the App to conform to any applicable warranty, you may notify App Provider and App Provider will refund to you any purchase price you paid for the App (if applicable) and, to the maximum extent permitted by applicable law, App Provider will have no other warranty obligation whatsoever with respect to the App. Any other claims, losses, liabilities, damages, costs or expenses attributable to any failure of the App to conform to any warranty will be the sole responsibility of Partrunner.

5.5. App Provider is not responsible for addressing any claims you or any third party may have relating to the App or your possession and use of the App, including, but not limited to: (1) product liability claims; (2) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (3) claims arising under consumer protection or similar legislation

5.6. In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, Partrunner will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim solely to the extent required by this Agreement.

5.7. App Provider and its subsidiaries are third-party beneficiaries of this Agreement as related to your license of the App, and, upon your acceptance of this Agreement, App Provider will have the right (and will be deemed to have accepted the right) to enforce this Agreement as related to your license of the App against you as a third party beneficiary thereof.

5.8. You agree to comply with all U.S. and foreign export laws and regulations to ensure that neither the App nor any technical data related thereto nor any direct product thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations. By using the App you represent and warrant that: (1) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (2) you are not listed on any U.S. Government list of prohibited or restricted parties.

6. Posting on Other Web Sites.

6.1. Subject to your acceptance of and compliance with this Agreement, Partrunner grants to you a non-exclusive, non-transferable, revocable limited license to post a screen shot from your account, and any other Content that Partrunner specifically notifies you may be posted on other web sites, on your own personal web site or on a third party web site that permits posting of content at the direction of users provided that such third party web site (a) is not commercially competitive to Partrunner, (b) does not criticize or injure Partrunner, (c) does not obtain any rights to such Content other than a non-exclusive license to post it at your direction, (d) does not charge for access to such Content or associate products, services or advertising with such Content, and (e) complies with all applicable laws and does not violate the legal rights of others or publish or distribute any inappropriate, infringing, defamatory, profane, indecent, obscene, unlawful or otherwise objectionable information or material. All of Partrunner’s rights and remedies are expressly reserved, and Partrunner may revoke this limited license, in whole or in part, upon notice.

7. Public Areas

The Service may feature various community areas and other public forums, including but not limited to blogs or member communities, discussion boards, question and answer areas and comment areas (the "Public Areas"). If you use a Public Area you are solely responsible for your own Submissions, the consequences of posting your Submissions, and your reliance on any information in the Public Areas or other areas of the Service. If you feel threatened or believe that someone else is in danger, you should contact your local law enforcement agency immediately. Any information you share, including without limitation any discussions with others, in any online Public Area is by design open to the public and is not private. The Partrunner Parties (as defined herein) reserve the right, but shall not be obligated, to record any dialogue or exchanges in the Public Areas of the Service. The Partrunner Parties shall have no responsibility for any actions taken, or failures to take action, with respect to the Public Areas of the Service or any submissions by you or other users. As with any public forum on any website, the information you post may show up in third-party search engine results.

8. Passwords

Partrunner has several tools that allow you to record and store information in your account. You are responsible for all actions on the Service by you or under your password or account and for taking all reasonable steps to ensure that no unauthorized person shall have access to your password or account and you are responsible for all actions taken by individuals who use the Service through your password or account. Without limiting the foregoing, it is your sole responsibility to (1) control the dissemination and use of any login code and password; (2) authorize, monitor, and control access to and use of your Service account and password; (3) promptly inform Partrunner of any need to deactivate a password. You grant Partrunner and all other persons or entities involved in the operation of the Service the right to transmit, monitor, retrieve, store, and use any information recorded and/or stored in your account in connection with the operation of the Service.

9. Usage Rules

As a condition of your use of and access to the Service, you agree to comply with any application-, tool-, or content-specific rules published within the Service as well as the following usage rules, which Partrunner may modify or supplement in its discretion from time to time (with notice to you of material changes, in accordance with Section 1). You agree that you will not, in regard to the Service (as determined by Partrunner in its discretion):

(a) Copy, adapt, reverse engineer, decompile, reverse assemble, modify or attempt to discover any software (source code or object code) that the Service creates to generate web pages or any software or other products or processes accessible through the Service;

(b) use or launch, develop or distribute any automated system, including, without limitation, any spider, robot (or "bot"), cheat utility, scraper or offline reader that accesses the Service, or use or launch any unauthorized script or other software;

(c) distribute any virus, time bomb, trap door, Trojan horse, worm, malware, ransomware or other harmful, malicious or disruptive computer code, mechanism, software, script, agent or program;

(d) cover or obscure any notice, legend, warning, banner or advertisement contained on the Service;

(e) interfere with or circumvent any security feature of the Service or any feature that restricts or enforces limitations on use of or access to the Service;

(f) sell the Service or any part thereof including but not limited to user accounts and access to them in exchange for currency or items of value;

(g) violate any applicable law, including without limitation any applicable export laws;

(h) harvest or otherwise collect information about others, including email addresses, without their express written consent;

(i) infringe or violate the rights of any other party, including without limitation any intellectual property rights or rights of privacy or publicity;

(j) engage in conduct that is obscene, offensive, pornographic, fraudulent, deceptive, defamatory, threatening, harassing, abusive, slanderous, hateful, or causes embarrassment to any other person;

(k) further any chain letters or pyramid schemes, transmit unsolicited messages, or engage in “spam” messaging;

(l) deliberately mislead anyone as to your identity, impersonate another, falsely identify the source of any Submissions, or allow another person or entity to use your identity in order to access the Service or post or view Submissions;

(m) engage in conduct that conflicts with the spirit or intent of the Service, including without limitation, by disrupting the flow of dialogue in a Public Area (as defined above), restricting any other user from using or enjoying the Service, or exposing Partrunner or another to any liability or detriment of any kind; or

(n) use automated queries, including screen and database scraping, spiders, robots, crawlers, information harvesting,, and any other automated activity with the purpose of obtaining Content, information or data from the Service, unless you receive the express written permission of Partrunner.

10. Protection of Information

You agree to hold all information you may receive from Partrunner in confidence and to comply with all applicable laws with respect to all information you may receive from Partrunner.

11. Child Online Protection Act Notification

Pursuant to 47 U.S.C. § 230(d) as amended, Partrunner hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying providers of such protection is available on the websites StaySafeOnline (http://staysafeonline.org/stay-safe-online/), GetNetWise (http://kids.getnetwise.org/), and OnGuardOnline (http://www.onguardonline.com/). Please note that Partrunner is not affiliated with the above listed sites, nor is the above intended as an endorsement of any of the products or services listed on such sites.

12. Disclaimers; Limitations; Waivers of Liability

12.1. YOU EXPRESSLY AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK AND IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE (EXCEPT ONLY TO THE EXTENT THIS DISCLAIMER IS PROHIBITED UNDER APPLICABLE LAWS, AND WITH ANY LEGALLY REQUIRED WARRANTY PERIOD LIMITED TO THE SHORTER OF 30 DAYS FROM FIRST USE OR THE MINIMUM PERIOD REQUIRED). WITHOUT LIMITING THE FOREGOING, NEITHER PARTRUNNER NOR ITS AFFILIATES OR SUBSIDIARIES, OR ANY OF THEIR DIRECTORS, EMPLOYEES, AGENTS, ATTORNEYS, THIRD-PARTY CONTENT PROVIDERS, DISTRIBUTORS, LICENSEES OR LICENSORS (COLLECTIVELY, "PARTRUNNER PARTIES") WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, UNCORRUPTED, TIMELY, OR ERROR-FREE.

12.2. THE PARTRUNNER PARTIES FURTHER MAKE NO REPRESENTATIONS OR WARRANTIES THAT THE SERVICE OR THE CONTENT WILL BE ACCURATE, RELIABLE, COMPLETE, CURRENT, OR TIMELY. THE SERVICE MAY BE TEMPORARILY UNAVAILABLE FROM TIME TO TIME FOR MAINTENANCE OR OTHER REASONS. PARTRUNNER IS NOT RESPONSIBLE FOR TECHNICAL MALFUNCTIONS OR OTHER PROBLEMS OF TELEPHONE NETWORKS OR SERVICES, COMPUTER SYSTEMS, MOBILE PHONE EQUIPMENT, SOFTWARE, OR EMAIL, INCLUDING TECHNICAL PROBLEMS OR TRAFFIC CONGESTION ON THE INTERNET OR AT ANY SITE OR COMBINATION THEREOF, INCLUDING INJURY OR DAMAGE TO A USER'S OR TO ANY OTHER PERSON'S COMPUTER, MOBILE PHONE, OR OTHER HARDWARE OR SOFTWARE, RELATED TO OR RESULTING FROM USING OR DOWNLOADING MATERIALS IN CONNECTION WITH THE WEB AND/OR IN CONNECTION WITH THE SERVICES.

12.3. THE PARTRUNNER PARTIES DO NOT ENDORSE OR WARRANT ANY PRODUCT, SERVICE, OPINION, REQUESTS, THE CONTENT, OR OTHER INFORMATION THAT MAY BE REFERENCED ON OR THROUGH THE SERVICE. THE SERVICE HEREUNDER IS DESIGNED FOR INFORMATIONAL AND TRANSACTIONAL PURPOSES ONLY. THE PARTRUNNER PARTIES HAVE NO RESPONSIBILITY FOR OR INVOLVEMENT IN ANY INTERACTION OR RELATIONSHIP THAT MAY EXIST OR COME TO EXIST BETWEEN YOU AND ANY DELIVERY CONTRACTOR THROUGH THE SERVICE.

12.4. THE PARTRUNNER PARTIES WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, THE USE OR MISUSE OF SUBMISSIONS OR CONTENT IN ANY WAY WHATSOEVER ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE SERVICE, WHETHER OR NOT THE PARTRUNNER PARTIES ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT THAT THE FOREGOING EXCLUSION OF LIABILITY IS FOUND BY A COURT OF COMPETENT JURISDICTION TO BE UNENFORCEABLE, AND A DETERMINATION IS MADE THAT PARTRUNNER IS LIABLE, UNDER NO CIRCUMSTANCES WILL THE PARTRUNNER PARTIES BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID PARTRUNNER IN THE 90 DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT THE CLAIM.

12.5. TO THE FULLEST EXTENT PERMITTED BY LAW, THESE DISCLAIMERS OF LIABILITY CONTAINED HEREIN APPLY TO ANY AND ALL DAMAGES OR INJURY WHATSOEVER CAUSED BY OR RELATED TO USE OF, OR INABILITY TO USE, THE SERVICE UNDER ANY CAUSE OR ACTION WHATSOEVER OF ANY JURISDICTION, INCLUDING, WITHOUT LIMITATION, ACTIONS FOR BREACH OF WARRANTY, BREACH OF CONTRACT OR TORT (INCLUDING NEGLIGENCE).

12.6. Release: You forever release, discharge, and covenant not to sue the Partrunner Parties from any and all liability, claims, actions, and expenses that may arise, whether caused by the negligence of the Partrunner Parties or otherwise, in connection with your use of the Service or your interaction with any party through or as a result of the Service. In other words, you cannot sue the Partrunner Parties if anything happens to you or your property from using the Service or interacting with any party through the Service. You agree that the provisions in this Section 12 will survive any termination of your account(s), the Service, or this Agreement.

13. Indemnification

You agree to defend, indemnify and hold harmless the Partrunner Parties from and against all liability, claims, actions and expenses, including attorneys' fees and costs, arising out of your use of the Service or your breach or alleged breach of any term, condition, obligation, representation or warranty in this Agreement. You agree that the provisions in this paragraph will survive any termination of your account(s) the Service, or this Agreement.

14. Copyright Policy; Objectionable Content

If you believe your rights have been violated by, or you otherwise object to, any posting, content or information on the Service, please contact us promptly so we can evaluate the claim and take appropriate action. If your complaint includes a claim of copyright infringement, the following policy will apply:
It is Partrunner’s policy to respond promptly to claims of copyright infringement, and to remove, or disable access to, infringing material. If you believe that any of the content or materials appearing on this Service contain infringements, please send a notice to our designated agent at the address stated below. Your notice should contain the following: a physical or electronic signature of a person (i.e., claimant) authorized to act on behalf of the copyright owner; identification of the copyrighted work claimed to be infringed; identification of the content or material claimed to be infringing; a reference or link to the infringing material or activity, or the subject of the infringing activity, including information to enable us to locate that material or reference; the address, telephone number or email address of the claimant; a statement that the claimant has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and a statement that the information in the notice is accurate and, under penalty of perjury, that the claimant is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Partrunner will also terminate a user's account if a user is deemed to be a repeat infringer, namely, one who has been notified of bona fide infringing activity more than twice. Our designated agent, to whom you should direct your infringement claim (or other complaints), is:

Attention: Diego Campos
Partrunner Deliveries, Inc.
Street Address: 1510 Tremont st. Apt. 2 Boston, MA 02120
Telephone Number: (855)-727-8751
E-mail: d.campos@getpartrunner.com

15. Third Party Sites and Products

We may include links to third-party sites or services, or information about third-party products or services, which are typically subject to service terms and policies that differ from ours. Therefore, you should review the terms of use and privacy policies of all sites and services you link to from or are referred to by our Service. We do not endorse or take responsibility for these third party offerings, nor do we vet or take responsibility for third-party sites, services or products or for the postings or communications of other users.

16. Governing Law/Waiver of Injunctive Relief.

16.1. This Agreement and all aspects of the Service will be governed by and construed in accordance with the internal laws of the U.S. and the Commonwealth of Massachusetts governing contracts entered into and to be fully performed in Massachusetts (thus, without regard to conflict of laws provisions) regardless of your location. With respect to any disputes or claims not subject to informal dispute resolution or arbitration (as set forth below), you agree not to commence or prosecute any action in connection therewith other than in the state or federal courts located in Boston, Massachusetts, and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to, venue and jurisdiction in the state and federal courts located in Boston, Massachusetts.

16.2. You acknowledge that the rights granted and obligations made hereunder to Partrunner are of a unique and irreplaceable nature, the loss of which will irreparably harm Partrunner and which cannot be replaced by monetary damages alone, so that Partrunner will be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you. You irrevocably waive all rights to seek injunctive or other equitable relief and agree to limit your claims to claims for monetary damages (if any).

16.3. To expedite resolution and control the cost of any dispute, controversy or claim related to this Agreement ("Dispute"), you and Partrunner agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations commence upon written notice from one person to the other. You will send your notice to PARTRUNNER DELIVERIES, INC. 1510 Tremont st. Apt. 2.

16.4. Mandatory Arbitration: If you and Partrunner are unable to resolve a Dispute through informal negotiations within 30 days, either you or Partrunner may elect to have the Dispute (except those Disputes expressly excluded below) finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party will be final and binding on the other. YOU UNDERSTAND THAT ABSENT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration will be commenced and conducted under the Streamlined Arbitration Rules and Procedures (the “Rules”) of JAMS, which is available at the JAMS website www.jamsadr.com. The determination of whether a Dispute is subject to arbitration will be governed by the Federal Arbitration Act and determined by a court rather than an arbitrator. Your arbitration fees and your share of arbitrator compensation will be governed by the Rules. The arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so.

16.5. Notwithstanding the above, you and Partrunner agree that arbitration will be limited to the Dispute between Partrunner and you individually. To the full extent permitted by law, (a) no arbitration will be joined with any other; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

16.6. You and Partrunner agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of your or Partrunner’s intellectual property rights; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy or unauthorized use; and (c) any claim for injunctive relief or to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.

17. Waiver/Severability

17.1. The failure of Partrunner to require or enforce strict performance by you of any provision of this Agreement or to exercise any right under any provision of this Agreement will not be construed as a waiver or relinquishment of Partrunner’s right to assert or rely upon any such provision or right in that or any other instance.

17.2. You and Partrunner agree that if any portion of this Agreement, except any portion of Section 16.4, is found illegal or unenforceable, in whole or in part by any court of competent jurisdiction, such provision will, as to such jurisdiction, be ineffective to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of this Agreement, which will continue to be in full force and effect. If Section 16.4 is found to be illegal or unenforceable then neither you nor Partrunner will elect to arbitrate any Dispute falling within that portion of Section 16.4 found to be illegal or unenforceable and such Dispute will be decided by a court of competent jurisdiction within Boston, Massachusetts, and you and Partrunner agree to submit to the personal jurisdiction of that court.

18. Term and Termination

This Agreement will remain in effect as long as your account is up-to-date and you remain in compliance with the terms hereof, unless it has been voluntarily suspended or terminated by you or Partrunner. You may terminate this Agreement by destroying all Service-related materials obtained from the Service, Partrunner or any other web site or source. The privileges granted to you under this Agreement will terminate immediately and automatically without notice from Partrunner if, in our sole discretion, you fail to comply with any term or provision of this Agreement or for any reason in Partrunner’s sole discretion. Following the termination of this Agreement, your account(s), or the Service, Partrunner shall retain all rights to the Submissions pursuant to this Agreement.

19. Miscellaneous

Partrunner operates and controls the Service from its offices in the Commonwealth of Massachusetts, in the United States. Partrunner makes no representation that the Service is appropriate, lawful or available in other locations. The information provided on the Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Partrunner to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. Neither the course of conduct between the parties nor trade practice will act to modify this Agreement. Partrunner may assign this Agreement to any party at any time without any notice to you. You may not assign this Agreement without Partrunner’s prior written consent. This Agreement contains the entire understanding of you and Partrunner, and supersedes all prior understandings between you and Partrunner concerning its subject matter, and cannot be changed or modified by you. The section headings used in this Agreement are for convenience only and will not be given any legal import. Upon Partrunner’s request, you will furnish Partrunner with any documentation, substantiation or releases necessary to verify your compliance with this Agreement. You agree that this Agreement will not be construed against Partrunner by virtue of having drafted it. You hereby waive any and all defenses you may have based on the electronic form of this Agreement and the lack of signing by the parties hereto to execute this Agreement.

20. Statute of Limitations

You and Partrunner both agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or this Agreement (including the Privacy Policy) must be filed within ONE (1) YEAR after such claim or cause of action arose (or, if longer, within the shortest statute of limitations for such claim which the parties may establish by agreement) or the claim will be forever barred.

21. Non-Solicitation

During the term hereof and for a period of six (6) months following the termination hereof in accordance with Section 18, you agree not to hire, solicit or entice any person Partrunner engages to provide the Service, including any Delivery Contractor, as a result of your use of the Service, to perform any delivery service whatsoever for you in replacement of any delivery service that could be provided to you through your use of the Service.

22. Questions?

If you have any questions about this Agreement, its terms, your account or your rights hereunder, or if you have any complaints or claims, please contact: [Yoshua Rozen or Diego Campos, 1510 Tremont st. Apt. 2 Boston, MA 02120 (855)-727-8751]